Returns & Exchanges

RETURNS

We want you to love your Hiatus Collection pieces & understand if you change your mind - in this case we offer a store credit within 30 days.

To receive a full refund for non-sale items you'll have to request within 3 days of receiving your order.

HOW DO I MAKE A RETURN
Please fill out the form below with the required fields making sure all details are correct.

Your store credit will be issued once the product is received by Hiatus Collection and is deemed in original condition & with original packaging.

Your store credit will be equal to purchase price excluding shipping cost.

Return shipping cost is to be covered by the customer.

Store credit notes are valid for 24 months.

Please note, SALE items cannot be returned or exchanged unless deemed faulty.